Social Services

Our work in the Community

The Social Services Team was set up in May 1999 when the first qualified Social Worker was recruited to the islands.

Mission Statement

  • Service-users and their carers should be fully involved in decisions about their lives.
  • To treat you with courtesy, honesty and respect. In return we will value these qualities from yourself.
  • Support you to achieve and sustain the maximum possible independence in your life.
  • To inform you in decisions and give you sufficient information to make informed choices.
  • To treat everyone equally with due regard to age, gender, race, religion, disability or sexual orientation.

The aim of the team is to safeguard children, and vulnerable members of the community. The team provides generic support services to children and their families, and promotes the wellbeing of all members of the Falkland Islands Community. We use clear assessments of needs to decide whether we can offer help and agree what that help should be. We will treat personal information as confidential and not share it with anyone else without written agreement (unless exceptional circumstances apply).


Team Leader

Two Child Care Social Workers

Adult Social Worker (recruited – arriving later this year)

Probation Officer


4 Social Work Assistants (1 will be undertaking Social Work Degree)

Two part time Wardens

Home helps


The Social Services Team office is located East end of Stanley, the building has wheelchair access. The offices also have a video interview suite for Achieving Best Evidence interviews. The Social Services Team office hours are from 8am-12 and 1-4.30pm.

We also offer a 24 hour emergency on call service through an on call rota which is accessed through the Royal Falkland Islands Police.





Policies will be uploaded when available, please check back regularly..

Special Guardianship



Safeguarding Children and Young People Procedures 2014



 Child Death Policy 2017



Threshold Document 2019


Opening Hours


Monday to Friday

08.30 – 17.00 

Tel: 28000


Monday - Friday

08.30 – 16.30 

Out of hours  Tel: 28052

The casualty nurse is On-Call for all emergencies or ambulance call outs.


Monday - Friday

09.30 - 12.30 and 13.30 - 17.00

Primary Care Appointments

Monday, Tuesday, Thursday, Friday

09.50 – 12.00 and 14.30 – 16.30


09.50 – 12.00 and 14.30 – 15.30

Dental appointments

Monday - Friday

08.30 – 12.00 and 13.30 – 15.30

Tel: 28020